Cancellation and Refund Policy

Cancellation and Refund Policy

We understand that circumstances may change, and you may need to cancel a subscription or request a refund. This Cancellation and Refund Policy outlines the procedures and guidelines for canceling subscriptions and seeking refunds for products or services provided by [Your Company Name].

1. Subscription Cancellation

1.1 Monthly/Annual Subscriptions: You can cancel your monthly or annual subscription at any time by logging into your account and following the cancellation instructions provided in the account settings. Your subscription will remain active until the end of the current billing cycle, and no further charges will occur. We do not provide refunds for the unused portion of the subscription.

2. Refund Requests

2.1 Digital Products: Refund requests for digital products (ebooks, software, downloadable resources) will be considered within [X days] from the date of purchase. To request a refund, please contact our customer support team at [support email]. Refund eligibility will be determined based on the nature of the product and the specific circumstances of the request.

2.2 Services: Refund requests for services (consultations, workshops, online courses) will be evaluated on a case-by-case basis. Generally, refunds for services will be granted if the request is made within [X days] prior to the scheduled service date. Refunds may not be available if services have already been provided or completed.

3. Non-Refundable Items

The following items are generally non-refundable:

  • Completed services where the work has been performed and delivered as agreed.
  • Products or services purchased during promotional or discounted periods, unless otherwise specified.
  • Subscriptions that have already entered a new billing cycle before cancellation.

4. How to Request a Refund or Cancellation

To initiate a refund request or cancel a subscription, please contact our customer support team at [support email]. Provide your order number, the reason for the refund or cancellation, and any relevant details. Our team will review your request and respond within [X business days] with further instructions.

5. Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please don't hesitate to contact us at [contact email]. We are here to assist you and ensure a smooth process.

Please note that this policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.

By purchasing our products or services, you acknowledge that you have read, understood, and agreed to this Cancellation and Refund Policy. Thank you for choosing [Your Company Name].